Shipping Policy

At LaFlamine, we ship from warehouses located in the United States, Europe, Thailand, and other regions. We always prioritize shipping from the warehouse closest to your location to ensure the fastest possible delivery.

Order Processing

• Orders are processed within 1–7 business days.
• Orders are not processed on weekends or public holidays.
• During peak periods, processing may take a few additional business days.
• Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
• Tracking information typically becomes active within 24 hours after shipment.

Shipping Protection

We offer an optional Shipping Protection service for added peace of mind during international delivery.

If your package is confirmed as lost in transit, we will immediately send a replacement at no additional cost.

You may choose to decline this option during checkout.

Split Shipments

Your order may be shipped in multiple packages if:

• Your order contains a large number of items.
• Some items require longer processing times.
• Some items are on pre-order and have extended production times.

If your order is split into multiple shipments, a separate tracking number will be provided for each package.

Customs Duties & Import Taxes

• International orders may be subject to customs duties, import taxes, or other government fees.
• These charges are the responsibility of the customer.
• LaFlamine is not responsible for delays caused by customs clearance.

Damaged Packages

• LaFlamine is not responsible for products damaged during transit.
• If your package arrives damaged, please contact the shipping carrier directly to file a claim.
• Please keep all original packaging materials when submitting your claim.

Important Notes

• Business days exclude weekends and public holidays.
• Delivery times are estimated and not guaranteed.
• Deliveries to remote or rural areas may require additional transit time.
• Unexpected delays caused by weather, customs inspections, carrier issues, or other circumstances beyond our control may affect delivery times.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: official@laflamine.com

We aim to respond to all inquiries within 24 hours.